How to Switch Accounts
We know changing bank accounts sounds like a hassle, but we’re here to help make the transition to Exchange State Bank simple.
We’ve prepared three pre-written letters you can sign and mail to help you make the switch. Before you know it, you’ll be banking easier with us.
1. Open your Exchange State Bank account
Stop by any of our locations and we’ll help you find the right account to meet your needs.
2. Stop using your old account.
We know old habits are hard to break, but you’ve opened your new account, right? Make a clean break. Let your past transactions and checks clear your old account and start breaking in your new one!
3. Switch any direct deposits and automatic payments to your new account.
Keep your old account open with enough funds to cover all outstanding checks, final direct deposits and/or automatic payments have cleared. Then, use our pre-written letters to switch direct deposits and/or automatic payments to your new Exchange State Bank account.
4. Close Your Old Account
After all of your outstanding checks, final direct deposits and/or automatic payments have cleared your old account and are redirected to your new account, use our pre-written letter to close your old account. We’ve made the process as convenient as possible for you
Note: Some companies require the use of their own forms to initiate the switching of accounts.
Q: What do I do with my old checks?
A: First, be sure you have written the checks necessary to open your Exchange State Bank account and close your previous account. If you have checks leftover, bring them to any location, and we’ll recycle them for you.
Q: How do I get new checks?
A: When you open your new Exchange State Bank account you’ll receive your first box of Smart Pack Checks FREE!
Q: What about my old debit card?
A: Once your old account is closed, and your Exchange State Bank account is opened, you can cut up your debit card and throw it away.
Other questions? Feel free to contact us. We're here with the answers you're looking for.